Mangen S P, Griffith J H
J Adv Nurs. 1982 Sep;7(5):477-82. doi: 10.1111/j.1365-2648.1982.tb00265.x.
A sample of patients allocated to receive either community psychiatric nursing or out-patient psychiatrist follow-up was interviewed at 6-month intervals for a total period of 18 months. Two dimensions of patient satisfaction are discussed: a cross-sectional analysis of the quality of the perceived therapeutic relationship and an analysis over time of attitudes to aspects of the mental health care received. The satisfaction expressed with elements of the therapeutic relationship revealed that patients find nurses more approachable and more sympathetic. The satisfaction expressed by patients receiving the nursing mode of follow-up was superior to that expressed by out-patient psychiatrist patients. Particularly positive were responses made by nursing patients to domiciliary visiting. The greater levels of satisfaction with nursing follow-up increased over time.
对分配接受社区精神科护理或门诊精神科医生随访的患者样本，每隔6个月进行一次访谈，为期共18个月。讨论了患者满意度的两个维度：对所感知治疗关系质量的横断面分析以及对所接受精神卫生保健各方面态度的随时间分析。对治疗关系要素所表达的满意度表明，患者觉得护士更平易近人、更有同情心。接受护理随访模式的患者所表达的满意度高于门诊精神科医生随访的患者。护理患者对上门家访的反应尤其积极。随着时间推移，对护理随访的更高满意度水平不断提高。
