Rittersma J, Casparie A F, Reerink E
J Maxillofac Surg. 1980 Aug;8(3):206-9. doi: 10.1016/s0301-0503(80)80102-0.
In 110 patients who had undergone various kinds of orthognathic surgery, patient satisfaction was measured by means of a written questionnaire. Ninety-four percent expressed satisfaction, both with regard to total preparation and the final outcome of the surgical procedure itself. Twenty to forty percent of the patients, however, were not properly informed about postoperative complications. On the basis of the deficiencies, indicated in the questionnaire, appropriate written information was developed. In the near future the effect of the recently added information will be investigated.
在110例接受了各种正颌手术的患者中,通过书面问卷来衡量患者满意度。94%的患者对整个术前准备以及手术本身的最终结果表示满意。然而,20%至40%的患者未得到关于术后并发症的恰当告知。基于问卷中指出的不足之处,制定了相应的书面资料。在不久的将来,将对最近新增信息的效果进行调查。