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工作流程的控制:工人的视角。

Control of the work process: the workers' viewpoint.

作者信息

Durham T R, Morgan J, Larcom B, Chase-Dunn C K

出版信息

Int J Health Serv. 1981;11(2):207-20. doi: 10.2190/D0M9-TRCH-JKTD-8C6D.

DOI:10.2190/D0M9-TRCH-JKTD-8C6D
PMID:7239734
Abstract

Recent studies of job satisfaction, working conditions, and changes in the content of work indicate that problems of low productivity and dissatisfaction may be related to changes in the organization of work which have reduced the amount of autonomy and control which workers have over the labor process. At the same time, elements in the labor movement, which has traditionally focused almost exclusively on obtaining higher wages and greater benefits for union members, now seem to be directing their attention to issues of workplace democracy and worker control over the production process and company policies. The research reported here investigates the determinants of worker autonomy and of workers' desire for increased worker control over the workplace. This article describes what are viewed as the main hypotheses suggested by earlier research and reports the findings and new hypotheses derived from a preliminary analysis of data from the ISR National 1977 Quality of Employment Survey and pilot in-depth interviews with sixteen Baltimore workers.

摘要

最近关于工作满意度、工作条件以及工作内容变化的研究表明,生产率低下和不满等问题可能与工作组织方式的变化有关,这种变化减少了工人对劳动过程的自主控制权。与此同时,传统上几乎完全专注于为工会成员争取更高工资和更多福利的劳工运动,现在似乎将注意力转向了工作场所民主以及工人对生产过程和公司政策的控制权问题。此处报告的研究调查了工人自主权的决定因素以及工人对加强工作场所控制权的渴望。本文描述了早期研究提出的主要假设,并报告了从对1977年ISR全国就业质量调查数据的初步分析以及对16名巴尔的摩工人的试点深入访谈中得出的研究结果和新假设。

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