Bechtold S E, Szilagyi A D, Sims H P
Health Care Manage Rev. 1980 Winter;5(1):77-88.
Employee satisfaction may be important both because of its possible relationship to turnover and absence rates and because of its potential impact upon employee productivity.
员工满意度可能很重要,这既是因为它可能与员工流动率和缺勤率有关,也是因为它可能对员工的生产力产生潜在影响。