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老年日间医院患者及护理人员满意度

Patient and carer satisfaction in geriatric day hospitals.

作者信息

Stephenson C, Wilson S, Gladman J R

机构信息

Department of Health Care of the Elderly, University Hospital, Nottingham, UK.

出版信息

Disabil Rehabil. 1995 Jul;17(5):252-5. doi: 10.3109/09638289509166643.

DOI:10.3109/09638289509166643
PMID:7626773
Abstract

Our objective was to assess the satisfaction of patients who attend geriatric day hospitals, and of their carers. We used a convenience sample survey of 92 patients (mean age 77) and 94 carers of patients attending three geriatric day hospitals in Nottingham, England. Patients were interviewed and carers were contacted by post. Questionnaires were derived from a regional strategy document for the evaluation of day hospital services: 81/92 (88%) patients always liked coming to the day hospital and 77/91 (85%) felt that their attendance was always worthwhile; 85/89 (96%) of the carers felt that the patient had improved; 74/81 (91%) of carers felt that they needed the break from caring afforded by the day hospital attendance and 74/79 (94%) of carers felt that they personally had benefited from it. There was thus a high level of satisfaction with the day hospital service among attenders. The role of the day hospital in supporting carers is greatly appreciated.

摘要

我们的目标是评估老年日间医院患者及其护理人员的满意度。我们对英国诺丁汉三家老年日间医院的92名患者(平均年龄77岁)及其94名护理人员进行了便利抽样调查。对患者进行了访谈,并通过邮寄方式联系了护理人员。问卷源自一份评估日间医院服务的地区战略文件:92名患者中有81名(88%)一直喜欢来日间医院,91名患者中有77名(85%)觉得来这里总是值得的;89名护理人员中有85名(96%)觉得患者有进步;81名护理人员中有74名(91%)觉得他们需要日间医院提供的护理间隙,79名护理人员中有74名(94%)觉得他们个人从中受益。因此,就诊者对日间医院服务的满意度很高。日间医院在支持护理人员方面的作用得到了高度认可。

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