Moseley A, Rotem W
Head Injury Unit, Lidcombe Hospital, New South Wales, Australia.
Brain Inj. 1995 May-Jun;9(4):355-64. doi: 10.3109/02699059509005775.
Standards and an assessment process were developed to evaluate the quality of traumatic brain injury services in New South Wales, Australia, by The Australian Council on Healthcare Standards. The set of standards developed addressed the provision of rehabilitation services, the management of human and physical resources, education, research and quality assurance. An educational peer review model was used to conduct on-site assessments of the 14 public sector Brain Injury Rehabilitation Program Services. Data collected on the level of compliance with the standards showed a high rate of conformity, particularly in the areas of patient management, the provision of outpatient and community services, and staff development. Feedback from the participating services indicated that the assessment process was regarded as a useful tool for identifying problems and improving services. The standards and assessment process were shown to be an effective tool for evaluating the quality of services provided, and repeat assessments will enable the ongoing development of services to be monitored.
澳大利亚医疗保健标准委员会制定了标准和评估程序，以评估澳大利亚新南威尔士州创伤性脑损伤服务的质量。所制定的这套标准涉及康复服务的提供、人力和物力资源管理、教育、研究以及质量保证。采用了教育同行评审模式对14个公共部门的脑损伤康复项目服务进行现场评估。收集到的关于标准合规程度的数据显示，符合率很高，尤其是在患者管理、门诊和社区服务提供以及员工发展方面。参与服务机构的反馈表明，评估过程被视为识别问题和改进服务的有用工具。这些标准和评估程序被证明是评估所提供服务质量的有效工具，重复评估将能够监测服务的持续发展。
