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我们所说的医疗保健质量是什么意思?

[What do we mean by the quality of health care?].

作者信息

Gladkij I

机构信息

Ustav sociálního lékarství a zdravotní politiky LF UK v Olomouci.

出版信息

Cas Lek Cesk. 1994 Nov 7;133(21):652-6.

PMID:7805085
Abstract

Quality is one of the main features of advanced health care. It is a comprehensive concept which comprises specialized technological, interpersonal and economic properties of the structure, process and results of provided care. The tool for improving the quality is assessment of defined realistic targets and systematic monitoring of the quality from all aspects. The prerequisite for quality assessment is a clear definition of quality criteria and definition of the desirable standards of care. Accreditation of health institutions is a suitable method for assessing in a more objective way the quality of health care. Obtaining accreditation should imply that the institution works consistently with defined standards and manifests a systematic effort to improve provided care and services. The optimal position is achieved if accreditation becomes a system of eligible dynamic assessment.

摘要

质量是先进医疗保健的主要特征之一。它是一个综合概念,涵盖了所提供护理的结构、过程和结果的专业技术、人际和经济特性。提高质量的工具是评估明确的现实目标并从各个方面对质量进行系统监测。质量评估的前提是明确质量标准并定义理想的护理标准。卫生机构的认证是一种更客观地评估医疗保健质量的合适方法。获得认证应意味着该机构始终按照既定标准运作,并表现出为改善所提供的护理和服务而做出的系统性努力。如果认证成为一个合格的动态评估系统,就能达到最佳状态。

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