Laitinen P
University of Kuopio, Finland.
J Adv Nurs. 1994 Jul;20(1):71-6. doi: 10.1046/j.1365-2648.1994.20010071.x.
This preliminary study is part of an ongoing action research project. Elderly patients (n = 45) and their informal caregivers (n = 147) completed a questionnaire. The purpose of this study was to evaluate the quality of care from both the patients' and their informal caregivers' points of view and to compare differences in perceived quality of care between study and control wards in different hospitals. Results indicated that the great majority of elderly patients were satisfied with the fulfillment of their needs. Informal caregivers evaluated the quality of care more critically than did the patients. Statistically significant differences were found between the control and the study wards in acute-care settings; however, differences between the wards in long-term care settings were non-significant. Nurses and researchers must better understand the needs of an increasing population of elderly patients. Informal caregivers are in a key position to help nursing professionals to cope with the future challenges of elderly people's care. Their perceptions must also be taken into account.
这项初步研究是一个正在进行的行动研究项目的一部分。老年患者（n = 45）及其非正式护理人员（n = 147）完成了一份问卷。本研究的目的是从患者及其非正式护理人员的角度评估护理质量，并比较不同医院的研究病房和对照病房在感知护理质量上的差异。结果表明，绝大多数老年患者对其需求的满足感到满意。非正式护理人员对护理质量的评价比患者更为严格。在急性护理环境中，对照病房和研究病房之间存在统计学上的显著差异；然而，长期护理环境中病房之间的差异不显著。护士和研究人员必须更好地了解日益增多的老年患者的需求。非正式护理人员在帮助护理专业人员应对未来老年人护理挑战方面处于关键地位。他们的看法也必须得到考虑。
