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员工援助计划:历史与项目描述。

Employee assistance programs: history and program description.

作者信息

Gilbert B

出版信息

AAOHN J. 1994 Oct;42(10):488-93.

PMID:7945581
Abstract
  1. The history and development of Employee Assistance Programs (EAPs) can be traced back to the 1800s. There are currently over 10,000 EAPs in the United States. 2. Standards for program accreditation and counselor certification have been established for EAPs. The "core technology of Employee Assistance Programs" includes identification of behavioural problems based on job performance issues, expert consultation with supervisors, appropriate use of constructive confrontation, microlinkages with treatment providers and resources, macrolinkages between providers, resources, and work organizations, focus on substance abuse, and evaluation of employee success based on job performance. 3. Some EAPs take a broad brush approach, and incorporate health promotion and managed care functions.
摘要
  1. 员工援助计划(EAPs)的历史与发展可追溯到19世纪。目前美国有超过10000个员工援助计划。2. 已经为员工援助计划制定了项目认证和咨询师认证标准。“员工援助计划的核心技术”包括基于工作绩效问题识别行为问题、与主管进行专家咨询、合理运用建设性对抗、与治疗提供者及资源进行微观联系、提供者、资源与工作组织之间的宏观联系、关注药物滥用以及基于工作绩效评估员工的成功。3. 一些员工援助计划采用宽泛的方法,并纳入健康促进和管理式医疗功能。

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