Sittig D F
Informatics Center, Vanderbilt University, Nashville, TN.
Proc Annu Symp Comput Appl Med Care. 1994:387-91.
In November, 1993 The Vanderbilt University Hospital and Clinic (VUH/TVC) convened a 10-member Collaborative Organization Design (COD) team that represented a diagonal slice through the organization. This team, lead by Gelinas & James, an outside consulting firm, was charged to develop, recommend, and implement a new organizational design which would promote a stronger patient focus, increased efficiency, and lower costs. The COD process is structured to inspire and enable employees to rebuild their organization so that it can respond to the challenges and opportunities that exist within their environment, to customer needs, and their own aspirations. This manuscript describes several of the computer tools which were utilized in the definition and analysis of the work of patient care at VUH/TVC. Specific examples of the findings from this phase of the work are utilized to illustrate their use and value.
1993年11月，范德比尔特大学医院及诊所（VUH/TVC）召集了一个由10名成员组成的协作组织设计（COD）团队，该团队代表了整个组织的一个对角切片。这个由外部咨询公司吉里纳斯&詹姆斯公司领导的团队，负责开发、推荐并实施一种新的组织设计，以促进更强的患者关注、提高效率并降低成本。COD流程旨在激励并使员工能够重建他们的组织，以便它能够应对其环境中存在的挑战和机遇、客户需求以及他们自己的抱负。本文描述了在定义和分析VUH/TVC患者护理工作时所使用的几种计算机工具。利用这一工作阶段的具体发现示例来说明它们的用途和价值。
