Eichelberger K M, Bebl S, Lees M L, Peterson S L, Taylor A N
Patient Services, Saint Joseph Health Center, Kansas City, MO.
J Nurs Adm. 1994 Nov;24(11):42-8. doi: 10.1097/00005110-199411000-00010.
In response to societal, organization, and leadership changes, an innovative nursing structure was implemented and evaluated. An administrative support team was developed to provide specialized internal consultation and support to a flattened and decentralized nursing division. The four administrative support team roles provided an organization perspective that ensured constancy of purpose throughout the division. This structural innovation proved to be congruent with nursing shared governance and total quality management initiatives occurring in the organization. Evaluation studies indicated that the model has effectively supported 5 years of continuing organizational change.
针对社会、组织和领导层面的变革，实施并评估了一种创新型护理结构。组建了一个行政支持团队，为扁平化、分散化的护理部门提供专门的内部咨询和支持。行政支持团队的四个角色提供了一种组织视角，确保整个部门目标的一致性。这种结构创新被证明与该组织正在开展的护理共同治理和全面质量管理举措相契合。评估研究表明，该模式有效支持了组织持续5年的变革。
