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职业倦怠:南非言语治疗师和听力学家中一个潜在的问题?

Burnout: a smouldering problem amongst South African speech-language pathologists and audiologists?

作者信息

Swidler M, Ross E

机构信息

Department of Speech Pathology & Audiology, University of the Witwatersrand.

出版信息

S Afr J Commun Disord. 1993;40:71-84.

PMID:8047936
Abstract

The present study aimed to investigate the frequency of burnout occurring within the profession of speech-language pathology and audiology and to examine possible work situation factors unique to the profession, that may be correlated with burnout. A cross-sectional postal survey research design was used, including a standardised measure of burnout as well as a questionnaire inquiring about demographic and work situation variables. Subjects were randomly drawn from names obtained from the South African Medical and Dental Council. Results were analysed statistically using Pearsons correlations, Multivariate Analysis as well as Bonferroni T-tests. The main finding that emerged was that, as a group speech-language pathologists (SPLP's) and audiologists in South Africa are experiencing moderate levels of emotional exhaustion, low levels of depersonalisation as well as high levels of personal accomplishment. Therapists working in hospitals, mainly treating peripheral hearing disorders, working either as audiologists only or speech-language therapists and audiologists, with heavy caseloads and extensive paperwork, and perceiving themselves to be under large amounts of work pressure, appear to be the most susceptible to burnout.

摘要

本研究旨在调查言语病理学和听力学专业人员职业倦怠的发生频率,并探究该专业可能与职业倦怠相关的独特工作情境因素。采用了横断面邮政调查研究设计,包括职业倦怠的标准化测量以及一份询问人口统计学和工作情境变量的问卷。研究对象是从南非医学和牙科委员会获取的名单中随机抽取的。使用皮尔逊相关性分析、多变量分析以及邦费罗尼t检验对结果进行了统计分析。主要研究结果表明,南非的言语病理学家和听力学专家群体总体上正经历中度的情感耗竭、低度的去个性化以及高度的个人成就感。在医院工作、主要治疗外周听力障碍、仅担任听力学专家或言语治疗师兼听力学专家、工作量大且文书工作繁多、并认为自己承受大量工作压力的治疗师似乎最容易出现职业倦怠。

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