Cameron-Buccheri R, Ogier M E
J Clin Nurs. 1994 Jul;3(4):205-12. doi: 10.1111/j.1365-2702.1994.tb00390.x.
The nurse manager/ward sister role is becoming endangered as many of these nurses are being asked to take fiscal and personnel responsibility for multiple units/programmes and supervise more non-registered nursing staff. Loss of this important nurse manager/ward sister role could severely decrease nursing's voice in the development and implementation of policies that affect nurses and the care they deliver. The authors review 20 years of literature from both the USA and the UK regarding supportive supervision and the role of the nurse manager/ward sister. Nurse managers/ward sisters were found to be key individuals within the entire health-care organization. Nurse managers/ward sisters can empower the nurses they supervise to initiate changes that will improve patient care. Nurse managers/ward sisters can also improve the working conditions and thus increase the job satisfaction and retention of those they supervise. Strategies for being more supportive of these overworked and endangered nurse managers/ward sisters are suggested.
护士长/病房护士长的角色正面临危机，因为许多这类护士被要求对多个科室/项目承担财务和人员管理责任，并监督更多非注册护理人员。失去这一重要的护士长/病房护士长角色可能会严重削弱护理人员在制定和实施影响护士及其提供护理的政策方面的话语权。作者回顾了来自美国和英国的20年关于支持性监督以及护士长/病房护士长角色的文献。发现护士长/病房护士长是整个医疗保健组织中的关键人物。护士长/病房护士长可以赋予他们所监督的护士权力，以发起改善患者护理的变革。护士长/病房护士长还可以改善工作条件，从而提高他们所监督人员的工作满意度和留职率。文中提出了一些策略，以更好地支持这些工作过度且面临危机的护士长/病房护士长。
