Hurst K L, Croker P A, Bell S K
Nurs Manage. 1994 Sep;25(9):68-9, 72.
A staff recognition program produces a chain reaction. Receiving the award increases self-esteem and social gratification. Giving the award fosters autonomy and leadership qualities. Through staff participation and recognition, morale and job satisfaction increase, which in turn raises the quality of patient care.
员工表彰计划会产生连锁反应。获得奖励会增强自尊和社会满足感。颁发奖励则能培养自主性和领导才能。通过员工参与和表彰，士气和工作满意度会提高，进而提升患者护理质量。
