Gullick Janice, Shepherd Mark, Ronald Tracey
Royal Prince Alfred Hospital, Sydney.
Nurs Times. 2004;100(10):36-9.
An Australian hospital was experiencing a long-term nursing staff shortage (in common with many hospitals throughout the world). The shortage led to concerns that patient care and supervision of less-experienced nursing staff was compromised. A survey was undertaken to ascertain which organisational models were used in the hospital, and how well these enabled nurses to provide a high standard of care. The findings suggest that the patient-allocation model should be maintained where practical and that team nursing should be trialled where poor numbers and skill-mix demand a greater degree of supervision and support.
一家澳大利亚医院长期面临护理人员短缺的问题(这在全球许多医院中都很常见)。这种短缺引发了人们对患者护理以及对经验不足的护理人员监督工作受到影响的担忧。开展了一项调查,以确定该医院采用了哪些组织模式,以及这些模式在多大程度上有助于护士提供高标准的护理服务。调查结果表明,在实际可行的情况下应维持患者分配模式,而在护理人员数量不足且技能组合需要更高程度的监督和支持时,应试行团队护理模式。