Berwick D M
Institute for Healthcare Improvement, Boston, MA 02116.
JAMA. 1994 Sep 14;272(10):797-802.
Clinicians ought to be playing a central role in making the changes in the health care system that will allow the system to offer better outcomes, greater ease of use, lower cost, and more social justice in health status. Instead, most of the proposed changes that are today called "health care reform" are actually changes in the surroundings of care rather than changes in the care itself. Clinicians have an opportunity to exercise leadership for the improvement of care, but they must first agree to address the aims of reform and to adopt an agenda of specific changes in their own work that are likely to meet the social needs driving the reform movement. Health services research offers a sound scientific basis for identifying promising improvement aims for clinician-led reform. Eleven plausible aims are these: (1) reducing inappropriate surgery, hospital admissions, and diagnostic tests; (2) reducing key underlying root causes of illness (especially smoking, handgun violence, preventable childhood injuries, and alcohol and cocaine abuse); (3) reducing cesarean section rates to pre-1980 levels; (4) reducing the use of unwanted medical procedures at the end of life; (5) simplifying pharmaceutical use, especially for antibiotics and medication of the elderly; (6) increasing active patient participation in therapeutic decision making; (7) decreasing waiting times in health care settings; (8) reducing inventory levels in health care organizations; (9) recording only useful information only once; (10) consolidating and reducing the total supply of high-technology medical and surgical care; and (11) reducing the racial gap in infant mortality and low birth weight. Health care professions and their professional organizations in concert should embrace these 11 aims, establish measurements of progress toward them, and commit to continuous and fundamental changes in their pursuit.
临床医生应该在推动医疗保健系统变革中发挥核心作用,使该系统能够提供更好的医疗结果、更高的易用性、更低的成本,并在健康状况方面实现更多的社会公平。然而,如今大多数被称为“医疗保健改革”的提议变革,实际上是医疗环境的改变,而非医疗本身的改变。临床医生有机会发挥领导作用来改善医疗,但他们首先必须同意关注改革目标,并在自己的工作中采用一系列具体变革议程,这些变革有可能满足推动改革运动的社会需求。卫生服务研究为确定由临床医生主导的改革中有望实现的改善目标提供了坚实的科学依据。以下是11个合理的目标:(1)减少不适当的手术、住院和诊断检查;(2)减少疾病的关键潜在根源(特别是吸烟、手枪暴力、可预防的儿童伤害以及酒精和可卡因滥用);(3)将剖宫产率降至1980年以前的水平;(4)减少临终时不必要的医疗程序使用;(5)简化药物使用,尤其是抗生素和老年人用药;(6)增加患者积极参与治疗决策;(7)减少医疗环境中的等待时间;(8)降低医疗机构的库存水平;(9)只记录一次有用信息;(10)整合并减少高科技医疗和外科护理的总供给;(11)缩小婴儿死亡率和低出生体重方面的种族差距。医疗保健行业及其专业组织应共同接受这11个目标,建立朝着这些目标前进的衡量标准,并致力于在追求这些目标的过程中进行持续和根本性的变革。