Mintzberg H
McGill University, Montreal, Quebec, Canada.
J Nurs Adm. 1994 Sep;24(9):29-36.
As part of a research project on managerial work based on a new model of the roles, the head nurse of a hospital unit was observed during a working day. Her work is described, with reference especially to the roles of leading, linking, controlling, and doing. Conclusions are drawn about the advantages of a craft style of management as opposed to the more traditional "boss" or professional styles. The author also discusses what those in general management can learn from those in nursing management, which seems best practiced out in the open, on one's feet, as a kind of blended care.
作为一个基于新角色模型的管理工作研究项目的一部分,在一个工作日对一家医院科室的护士长进行了观察。描述了她的工作,尤其参考了领导、联络、控制和执行等角色。得出了关于手艺型管理风格相对于更传统的“老板”或专业型管理风格的优势的结论。作者还讨论了一般管理人员可以从护理管理人员身上学到什么,护理管理似乎最好在公开场合、亲力亲为地以一种综合护理的方式来实践。