Chapman E J, Mason D
Prof Nurse. 1994 Apr;9(7):443-4, 446-7.
Claims for clinical negligence against nursing and medical staff can be a daunting prospect for those involved. This article provides practical advice on situations where nurses may become involved and actions that should be taken when a serious, potentially litigative incident occurs. It also recommends how nurses can avoid claims by handling patients' complaints satisfactorily.
对护理人员和医务人员提出临床疏忽索赔，对相关人员来说可能是一个令人生畏的前景。本文针对护士可能涉及的情况以及在发生严重的、可能引发诉讼的事件时应采取的行动提供了实用建议。它还就护士如何通过令人满意地处理患者投诉来避免索赔提出了建议。
