Binner P R, Potter A, Halpern J
Adm Ment Health. 1976 Spring;3(2):156-65. doi: 10.1007/BF02619676.
This study analyzes the relationship between program performance and workload levels. The results indicate that program effectiveness is highest under medium workloads while efficiency is greatest under high workloads. The management dilemma resulting from these findings is discussed.
本研究分析了项目绩效与工作量水平之间的关系。结果表明,项目有效性在中等工作量下最高,而效率在高工作量下最大。讨论了由这些发现所导致的管理困境。