Altman L, Price W
Alcan Aluminum Corporation in Cleveland, Ohio.
New Dir Ment Health Serv. 1993 Fall(59):55-65.
This comprehensive approach may be unusual for a company of Alcan's size. Clearly, it is a progressive, thorough, and multilevel strategy that did the following: recognized the cost impact and quality-of-care defects in the previous benefit plans; was ready to manage the medical plans, especially the MHSA benefit plan; used a careful diagnostic approach, including data analysis, plan design review, and input from many constituencies; developed a custom-designed program, bid, and vendor selection process; avoided shifting costs to employees; kept benefit levels adequate; kept employees satisfied; recognized that employees can be under stress and offered a way to provide assistance; and creatively addressed the increasing diversity in the workforce.
这种全面的方法对于阿尔坎（Alcan）这样规模的公司来说可能并不常见。显然，这是一项进步、彻底且多层次的战略，它做到了以下几点：认识到先前福利计划中的成本影响和医疗质量缺陷；准备好管理医疗计划，尤其是《心理健康与安全法案》（MHSA）福利计划；采用了谨慎的诊断方法，包括数据分析、计划设计审查以及来自多个群体的意见；制定了定制化的项目、投标和供应商选择流程；避免将成本转嫁给员工；保持福利水平适当；让员工满意；认识到员工可能处于压力之下并提供了一种提供帮助的方式；并且创造性地应对了员工队伍日益增加的多样性。
