Fisher A, Rossy D, Butt J, Simpson J
Can J Nurs Adm. 1995 Nov-Dec;8(4):42-58.
This article describes the implementation of unit-based continuous quality improvement approach to quality management and the resultant fostering of autonomy and decision-making among clinical nurses. Restructuring, education and evaluation activities during implementation are described. Nurses in the post-implementation evaluation survey stated that quality of care was improved by unit-based continuous quality improvement. Unit-based continuous quality improvement promotes a high level of clinical nurse involvement as evidenced by quality improvement initiatives and projects completed. Accompanying this involvement, is a system of continuous quality improvement which facilitates patient care improvement.
本文介绍了基于科室的持续质量改进方法在质量管理中的实施情况,以及由此在临床护士中培养的自主性和决策能力。文中描述了实施过程中的重组、教育和评估活动。实施后评估调查中的护士表示,基于科室的持续质量改进提高了护理质量。基于科室的持续质量改进促进了临床护士的高度参与,已完成的质量改进举措和项目就是明证。伴随着这种参与的是一个持续质量改进体系,该体系有助于改善患者护理。