Falberg W C, Bonnem S
Hospitals. 1977 Jun 1;51(11):70-2.
The marketing objective of Children's has been to educate its target markets--physicians, donors, and the community at large--about the services and facilities of the hospital. In all activities, the marketing effort has sought to publicize the hospital as a tertiary care institution, which works as a supplement to the services provided in a community hospital. If marketing involves an exchange of values, the Children's Hospital of Philadelphia offers the following value to its tarket markets: a regional referral center that seeks to meet the changing needs of both physicians and patients.
费城儿童医院的营销目标是向其目标市场——医生、捐赠者以及广大社区——宣传医院的服务和设施。在所有活动中,营销工作都致力于将医院宣传为一家三级护理机构,作为社区医院所提供服务的补充。如果营销涉及价值交换,那么费城儿童医院为其目标市场提供了以下价值:一个努力满足医生和患者不断变化需求的区域转诊中心。