Bryce T
Nurs Times. 1996;92(14):37-9.
The implementation of the named-nurse standard for Scotland takes place in 1997. Scottish nurses therefore have the opportunity to learn from the successes and pitfalls experienced by their English colleagues. This article examines the change process in one Lanarkshire hospital which saw a marked change in the extent to which patients could identify their named nurse. At the start of the project 72% of 50 patients surveyed could identify who their named nurse was. After a structured change programme involving planning, training implementation and evaluation, 100% of patients in the first eight wards that took part in the project could identify their named nurse, with 75% saying that they spoke with their named nurse on a regular basis.
1997年，苏格兰实施了指定护士标准。因此，苏格兰护士有机会借鉴英国同行所经历的成功经验和失误教训。本文考察了拉纳克郡一家医院的变革过程，在这家医院里，患者能够认出其指定护士的程度有了显著变化。在项目开始时，接受调查的50名患者中有72%能够说出谁是他们的指定护士。经过一个包括规划、培训实施和评估的结构化变革方案后，参与该项目的前八个病房的患者中有100%能够认出他们的指定护士，其中75%的患者表示他们经常与指定护士交谈。
