Donlevy J A, Pietruch B L
Nurs Manage. 1996 May;27(5):34, 36.
Cross-training nursing personnel to provide follow-up home care to patients with congestive heart failure has resulted in a dramatic drop in readmissions. Significant reduction in length of stay and cost for readmissions has prompted this hospital to expand this type of service to other patient populations. An added benefit is high job satisfaction among nurses.
对护理人员进行交叉培训，以便为充血性心力衰竭患者提供后续家庭护理，这已使再入院率大幅下降。住院时间和再入院费用的显著降低促使这家医院将此类服务扩展到其他患者群体。另外一个好处是护士的工作满意度很高。
