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Risk management and total quality management are both focused on prevention, and together they provide the means to achieving improved outcomes. In total quality management, we are constantly looking for ways to improve processes, by continuously evaluating systems, identifying root causes, and providing employees with training, resources, and empowerment. Total quality management identifies opportunities for improvement, and risk management is used to prioritize these. Risk management involves identification and analysis of risk, development of action plans to deal with risk, examination of financial issues, and constant evaluation of the system. This article will describe the development and implementation of a risk management program, both in general and regarding bloodborne pathogen illnesses.
风险管理和全面质量管理都侧重于预防,二者共同为实现更好的结果提供了手段。在全面质量管理中,我们不断寻求改进流程的方法,持续评估系统、找出根本原因,并为员工提供培训、资源和自主权。全面质量管理识别改进机会,而风险管理则用于对这些机会进行优先级排序。风险管理包括识别和分析风险、制定应对风险的行动计划、审查财务问题以及持续评估系统。本文将总体描述风险管理计划的制定与实施,以及针对血源性病原体疾病的风险管理计划。