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地区综合医院急诊科的非急诊就诊者。

Non-emergency attenders at a district general hospital accident and emergency department.

作者信息

Thomson H, Kohli H S, Brookes M

机构信息

Department of Public Health, University of Glasgow, UK.

出版信息

J Accid Emerg Med. 1995 Dec;12(4):279-81. doi: 10.1136/emj.12.4.279.

Abstract

Following concern about long waiting times, a survey was carried out in the Accident and Emergency (A&E) department of Monklands District General Hospital over 5 consecutive days to investigate factors related to the bypassing of general practitioners (GPs) by 'self-referred' patients and inappropriate use of the department. Two hundred and forty-five (90.7%) of 270 non-emergency patients who attended the department during GP surgery hours completed a self-administered questionnaire. Variables measured included recent use of health services, perceptions of the GP service and the A&E service and reasons for bypassing the GP. Of the 245 patients, 49 (20%) were defined as inappropriate and 152 (62%) were self-referred. Self-referred patients were no more likely to use the A&E department inappropriately than those who were referred.

摘要

在对长时间等待时间表示关注之后,在蒙克兰兹地区综合医院的 Accident and Emergency(A&E,急诊)部门进行了一项为期 5 天的调查,以研究“自我转诊”患者绕过全科医生(GP)以及该部门使用不当的相关因素。在全科医生出诊时间前来该部门就诊的 270 名非急诊患者中,有 245 名(90.7%)完成了一份自填式问卷。所测量的变量包括近期使用医疗服务的情况、对全科医生服务和急诊服务的看法以及绕过全科医生的原因。在这 245 名患者中,49 名(20%)被定义为使用不当,152 名(62%)为自我转诊。自我转诊患者与被转诊患者相比,并无更多不当使用急诊部门的情况。

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