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男性和女性冲动购买中的物品、决策考量及自我形象

Objects, decision considerations and self-image in men's and women's impulse purchases.

作者信息

Dittmar H, Beattie J, Friese S

机构信息

Sociology and Social Psychology Subject Group, School of Social Sciences, University of Sussex, Brighton, UK.

出版信息

Acta Psychol (Amst). 1996 Sep;93(1-3):187-206. doi: 10.1016/0001-6918(96)00019-4.

DOI:10.1016/0001-6918(96)00019-4
PMID:8826795
Abstract

Current theories in economics, marketing, and psychology fail to explain underlying reasons for impulse buying and, crucially, why certain goods (e.g., clothes) are bought impulsively more than others (e.g., basic kitchen equipment). We propose and examine a social psychological model, which predicts that people impulse buy to acquire material symbols of personal and social identity. We predict that consumers will differ systematically in the goods they buy on impulse, and in their reasons for doing so, depending on their attitudes towards shopping, and also along important social categories, such as gender. Specifically, our theoretical model-drawing on a social constructionist model of material possessions (e.g., Dittmar, 1992) and symbolic self-completion theory (e.g. Wicklund and Gollwitzer, 1982)-leads to three sets of hypotheses: (i) some consumer durables are more likely to be bought on impulse than others, and there may be gender differences in object choices, (ii) differences will emerge in the buying considerations (e.g., functional, emotional, symbolic) that are used for impulse and planned buying, and (iii) magnitude of self-discrepancies will predict relative impulse buying frequency and the buying considerations used, if the individual uses consumption as a self-completion strategy. These predictions were expected to hold particularly strongly for individuals high in compulsive shopping tendencies. We test our model in a questionnaire study with a sample of British consumers (n = 61). The results lend support to all three sets of hypotheses. The implications of these findings are discussed with respect to economic and consumer theory, and the treatment offered to the increasing number of 'addicted' shoppers.

摘要

当前经济学、市场营销学和心理学领域的理论未能解释冲动购买的潜在原因,至关重要的是,未能解释为何某些商品(如衣服)比其他商品(如基本厨房设备)更易被冲动购买。我们提出并检验了一个社会心理学模型,该模型预测人们冲动购买是为了获取个人和社会身份的物质象征。我们预测,消费者在冲动购买的商品及其原因上会因对购物的态度以及重要社会类别(如性别)的不同而系统地存在差异。具体而言,我们的理论模型借鉴了物质财富的社会建构主义模型(如迪特马尔,1992)和象征自我完善理论(如威克伦德和戈尔维策,1982),得出了三组假设:(i)一些耐用消费品比其他耐用消费品更有可能被冲动购买,且在物品选择上可能存在性别差异;(ii)冲动购买和计划购买所使用的购买考量因素(如功能、情感、象征)会出现差异;(iii)如果个体将消费作为一种自我完善策略,自我差异的程度将预测相对冲动购买频率及所使用的购买考量因素。这些预测预计对强迫性购物倾向较高的个体尤为适用。我们在一项针对英国消费者样本(n = 61)的问卷调查研究中对我们的模型进行了测试。结果支持了所有三组假设。我们从经济和消费者理论以及对越来越多“成瘾”购物者的治疗方面讨论了这些发现的意义。

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