Al-Qutob R, Mawajdeh S, Bin Raad F
Health Care Women Int. 1996 Sep-Oct;17(5):423-34.
This article delineates a conceptual model for defining and measuring quality in prenatal services. It addresses three issues related to women's health: (a) the emerging interest in reproductive health as a concept that encompasses the full range of women's needs, versus the more narrow concept and approach of traditional maternal and child health services; (b) the importance of prenatal services within the context of reproductive health, particularly in developing countries; and (c) the positive role that quality plays in promoting women's health. It then proposes a model for defining and measuring quality in prenatal services, styled after Donabedian's work and informed by Bruce's framework. It assesses the quality of prenatal care in terms of five elements: management, pregnant woman-provider relations, technical competence, information transmission, and continuity of care. The framework was tested in the city of Irbid, Jordan, in 1992. Findings are summarized, and recommendations for future work as discussed.
本文阐述了一个用于界定和衡量产前服务质量的概念模型。它探讨了与妇女健康相关的三个问题:(a)生殖健康作为一个涵盖妇女全部需求的概念,相较于传统妇幼保健服务更狭隘的概念和方法,人们对其兴趣日益浓厚;(b)产前服务在生殖健康背景下的重要性,尤其是在发展中国家;(c)质量在促进妇女健康方面所起的积极作用。然后,本文提出了一个以唐纳贝迪安的工作为蓝本并受布鲁斯框架启发的用于界定和衡量产前服务质量的模型。它从管理、孕妇与提供者关系、技术能力、信息传递以及连续护理五个要素评估产前护理质量。该框架于1992年在约旦的伊尔比德市进行了测试。研究结果进行了总结,并讨论了对未来工作的建议。