Sawada N O, Correia F A, Mendes I A, Coleta J A
University of São Paulo, School of Nursing of Preto, Brazil.
Med Law. 1996;15(2):261-70.
Using the technique of the critical incidents, situations and behaviors mentioned by hospitalized patients were identified as far as the invasion of their personal and territorial space was concerned. The analysis of 80 reports of critical incidents revealed: a) 80 situations which were grouped in 11 categories; b) 95 health personnel behaviors related to personal and territorial invasion. These reports were distributed in nine behavior categories related to invasion of personal space and seven categories related to invasion of territorial space. Considering the reported behaviors, the authors emphasize: lack of respect for the patients, making noises and turning the lights on. The data showed that the health personnel do not respect the personal and territorial space of the hospitalized patients. This fact has several negative consequences to the patients such as: negative feelings, decreased quality of assistance, alteration in the pattern of sleep, among others.
运用关键事件技术，就住院患者个人空间和领地空间受到侵犯的情况，识别出患者提及的情境和行为。对80份关键事件报告的分析显示：a）80种情境，分为11类；b）95种与个人和领地侵犯相关的医护人员行为。这些报告分布在与个人空间侵犯相关的9种行为类别和与领地空间侵犯相关的7种行为类别中。考虑到所报告的行为，作者强调：对患者缺乏尊重、制造噪音和开灯。数据表明，医护人员不尊重住院患者的个人空间和领地空间。这一事实给患者带来了诸多负面后果，如负面情绪、护理质量下降、睡眠模式改变等。
