Hernandez C A, O'Brien-Pallas L L
Can J Nurs Adm. 1996 Sep-Oct;9(3):32-50.
Nursing workload measurement systems (WMSs) are used in inpatient and outpatient settings for staffing, scheduling, and budgeting. The nurse administrator can use WMS data to make wise decisions in these key areas providing the data are reliable and valid. Unfortunately, in most institutions, attention to issues of reliability and validity occurs only at system implementation and then the systems are left unattended. This article provides an overview of validity and reliability as it relates to WMSs. Part Two of this article will demonstrate how validity and reliability theory can be operationalized in an ongoing program for maintaining WMS reliability and validity.
护理工作量测量系统（WMSs）用于住院和门诊环境中的人员配备、排班和预算编制。如果数据可靠且有效，护士管理人员可以使用WMS数据在这些关键领域做出明智的决策。不幸的是，在大多数机构中，仅在系统实施时才关注可靠性和有效性问题，然后这些系统就无人问津了。本文概述了与WMSs相关的有效性和可靠性。本文的第二部分将展示有效性和可靠性理论如何在一个持续的项目中得以实施，以维持WMS的可靠性和有效性。
