Borowitz S M
University of Virginia Health Sciences Center, Charlottesville 22908, USA.
Proc AMIA Annu Fall Symp. 1996:508-11.
A computerized patient tracking system with an intuitive graphical interface was deployed in a large multidisciplinary pediatric outpatient clinic and has been enthusiastically embraced by both physicians and non-physician staff. Usage of the computerized patient tracking system has been associated with a significant decrease in the total time patients spend in the clinic. The total duration of an average patient visit has declined from 99.25 +/- 57.44 minutes to 66.94 +/- 30.47 minutes (p = 0.03). Most of this decrease has been due to a decrease in total waiting time from 54.17 +/- 37.61 minutes to 27.29 +/- 14.05 minutes (p = 0.006). Usage of the patient tracking system has also been associated with a significant increase in examination room utilization during peak business hours from 58.47 +/- 21.18% to 64.49 +/- 13.38% (p = 0.0329).
一个拥有直观图形界面的计算机化患者跟踪系统在一家大型多学科儿科门诊诊所投入使用,受到了医生和非医生工作人员的热烈欢迎。计算机化患者跟踪系统的使用与患者在诊所花费的总时间显著减少有关。平均患者就诊总时长从99.25±57.44分钟降至66.94±30.47分钟(p = 0.03)。这种减少主要是由于总等待时间从54.17±37.61分钟降至27.29±14.05分钟(p = 0.006)。患者跟踪系统的使用还与高峰营业时间内检查室利用率的显著提高有关,从58.47±21.18%提高到64.49±13.38%(p = 0.0329)。