Ollenschläger G, Thomeczek C
Zentralstelle der deutschen Arzteschaft zur Qualitätssicherung in der Medizin, Köln.
Gesundheitswesen. 1996 Jul;58(7):360-71.
In April 1996 the working group of the leading statutory health service officials (Arbeitsgemeinschaft der Leitenden Medizinalbeamten der Länder [AGLMB]) organised a hearing in the course of which the German Medical Association and the National Association of CHI Physicians presented a joint stocktaking of their activities in the discipline of quality assurance during 1955 to 1995. On the basis of this analysis 10 theses have been evolved to develop quality assurance in Germany: (1) quality assurance and quality improvement are in the interest of the medical care of patients. (2) The main task of quality assurance and quality improvement is not the improvement of efficiency. (3) Quality assurance schemes must be problem-orientated and coordinated; there must not be a difference in the quality of out-patient and in-patient medical care. (4) There has to be a systematic evaluation of the suitability of quality assurance schemes. (5) Transparency, communication and cooperation are preconditions for a successful quality assurance and quality improvement. (6) Continuous quality improvement is based on an extensive internal quality assurance. (7) The initiative for the priority development of internal quality assurance procedures must come from external quality assurance. (8) Quality assurance has only a chance of being realised if the individual is convinced and anxious to provide high-quality services, to continuously review and improve his services and to compare them with other services. (9) Quality has its price. (10) Quality assurance and continuous quality improvement are the cornerstones of a quality policy in the health care system. The article concludes with extracts from the checkup and the relevant literature.
1996年4月,德国各州首席医疗官员工作组(Arbeitsgemeinschaft der Leitenden Medizinalbeamten der Länder [AGLMB])组织了一次听证会,期间德国医学协会和全国健康保险医师协会对其1955年至1995年期间在质量保证领域的活动进行了联合总结。基于这一分析,提出了10条关于在德国发展质量保证的论点:(1)质量保证和质量改进符合患者医疗护理的利益。(2)质量保证和质量改进的主要任务不是提高效率。(3)质量保证计划必须以问题为导向并相互协调;门诊和住院医疗护理的质量不应有差异。(4)必须对质量保证计划的适用性进行系统评估。(5)透明度、沟通与合作是成功进行质量保证和质量改进的前提条件。(6)持续质量改进基于广泛的内部质量保证。(7)内部质量保证程序优先发展的倡议必须来自外部质量保证。(8)只有当个人确信并渴望提供高质量服务、不断审查和改进其服务并与其他服务进行比较时,质量保证才有实现的可能。(9)质量有其代价。(10)质量保证和持续质量改进是医疗保健系统质量政策的基石。文章最后摘录了检查情况和相关文献。