Lowery D
Center for Management Development, School of Business and Economics, Indiana University Northwest, USA.
J Soc Health Syst. 1996;5(2):51-64.
The implementation of total quality principles and practices in health care requires a clear recognition of the physician's unique role in the industry. The author addresses the implementation of a total quality program in an 80-physician clinical care setting. The program's success is linked to the development of a supportive quality infrastructure that effectively accommodates this unique role.
在医疗保健领域实施全面质量原则和实践，需要清楚认识到医生在该行业中的独特作用。作者探讨了在一个拥有80名医生的临床护理机构中实施全面质量计划的情况。该计划的成功与建立一个能有效适应这一独特作用的支持性质量基础设施相关联。
