Wilkinson J A
Royal College of Nursing Institute, London.
Br J Nurs. 1996;5(19):1172-6. doi: 10.12968/bjon.1996.5.19.1172.
A substantial component of nursing is concerned with solving problems, or helping patients and clients to solve problems for themselves. This article considers problem solving in a range of nursing practice settings and outlines how psychology can help to explain and inform this process. The diverse nature of problems which nurses might encounter in their work are discussed and recommendations for the application of problem-solving strategies are offered. No single approach to problem solving is sufficiently flexible to address the complex challenges met in nursing practice, and hence an eclectic approach to problem solving is proposed.
护理工作的一个重要组成部分是解决问题，或者帮助患者和客户自己解决问题。本文探讨了一系列护理实践场景中的问题解决，并概述了心理学如何有助于解释这一过程并为其提供信息。文中讨论了护士在工作中可能遇到的各种问题的性质，并提出了应用问题解决策略的建议。没有一种单一的问题解决方法足够灵活，能够应对护理实践中遇到的复杂挑战，因此提出了一种折衷的问题解决方法。
