A flexible staffing model for patient service associates.
作者信息
Kieltyka C A, Robertson S, Behner K G
机构信息
Surgical Department, Rush University, Rush-Presbyterian-St. Luke's Medical Center, Chicago, IL, USA.
出版信息
J Nurs Adm. 1997 Jan;27(1):48-54. doi: 10.1097/00005110-199701000-00010.
Abstract
A flexible staffing model for the patient service associate (PSA), a type of multiskilled worker, was developed at an academic medical center. The model uses the patient census, admissions, and discharges on a patient care unit to determine how many PSAs are needed during a 24-hour period. The authors discuss the staffing model's effects on labor costs and the quality of PSA work.
摘要
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