Möller J, Bach A, Sonntag H G
Hygiene-Institut, Universität Heidelberg.
Zentralbl Chir. 1996;121(10):828-35.
The Heidelberg University Hospital meets the standards required of medical services in terms of efficiency, optimizing procedures, cost-effectiveness, staff-satisfaction, and reducing infection rates etc., by implementing the Modular concept for quality within hospitals that has now proven its worth in practice. This concept combines a number of functional modules, including the hygiene, nursing, environment, and casualty modules, to name just four of them, within an overall framework incorporating guidelines focusing on quality, strategies, and management policies. Relevant European quality guidelines and the principles of Good Laboratory Practice (GLP), and Good Manufacturing Practice (GMP) are all taken into account to facilitate the required inter-hospital comparison with regard to continuous improvement of quality. It clearly demonstrates that expertise within the hospital and proven practicability in terms of numbers take definite precedence over theoretical approaches from outside experts.
海德堡大学医院通过实施医院内部质量模块化概念，在效率、优化流程、成本效益、员工满意度以及降低感染率等方面达到了医疗服务所需的标准，该概念现已在实践中证明了其价值。这个概念在一个包含以质量、战略和管理政策为重点的指导方针的总体框架内，将多个功能模块结合在一起，其中包括卫生、护理、环境和急诊模块，仅列举其中四个。为便于就质量的持续改进进行所需的医院间比较，相关的欧洲质量指南以及良好实验室规范（GLP）和良好生产规范（GMP）的原则都被考虑在内。这清楚地表明，医院内部的专业知识和在数量方面已被证明的实用性绝对优先于外部专家的理论方法。
