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[Introduction of quality circles and a quality management system (QMS) in a centralized clinic].

作者信息

Isemer F E, Schmidt K J, Heuser U, Kirchgesser G

机构信息

St. Josefs-Hospital, Wiesbaden.

出版信息

Langenbecks Arch Chir Suppl Kongressbd. 1996;113:638-40.

PMID:9101957
Abstract

At our hospital, a quality management system was developed according to the DIN EN ISO 9001. Additionally, several quality circles and an external quality control system with three tracer diagnoses were carried out and two studies were performed to detect the internal and external acceptance of the hospital. All strategies induce an increase in the quality of management and of the patients' outcome.

摘要

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