Pneumologie. 1997 Jun;51(6):569-74.
Steps to safeguard quality assurance have always been an inseparable part of any action taken by physicians who are aware of their responsibility towards their patients. Quality assurance can be improved further by introducing additional procedures, some of which were developed by the industry, to ultimately achieve a comprehensive quality management. Of course, additional quality assurance measures involve additional cost and effort, so that the increasingly straitened financial circumstances of the hospitals restricting outpatient and inpatient care services imply a critical assessment and discussion of the pros (efficiency) and cons (cost factors) of such services. The article discusses in particular such procedures that are particularly well suited for application in pneumology. The establishment of "standards" via guidelines and recommendations and their continual updating are basic prerequisites for quality assurance. Many guidelines and recommendations to this effect have been worked out by the pneumological associations. As far as internal quality management in hospitals is concerned, it appears meaningful to delegate quality assurance work to selected supervisory staff members in different spheres of activity (medical care, nursing, hotel services, organisation of workflow) who also keep quality recordes. To establish external quality control of inpatient pneumological care it would be feasible to establish "peer review" techniques assessing random samples of patient records and of the attending rounds, as well as of the results of general inspections of the hospital. Discipline-specific quality indicators and participation in oncological aftercare programmes are also important. In the outpatient sphere, discipline-specific quality circles offer extensive possibilities for effecting quality assurance measures.
保障质量保证的措施一直是那些意识到自己对患者负有责任的医生所采取的任何行动中不可分割的一部分。通过引入更多程序可以进一步提高质量保证,其中一些程序是由行业开发的,最终实现全面质量管理。当然,额外的质量保证措施涉及额外的成本和精力,因此医院日益紧张的财务状况限制了门诊和住院护理服务,这意味着对此类服务的利弊(效率与成本因素)进行批判性评估和讨论。本文特别讨论了特别适用于肺病学的此类程序。通过指南和建议建立“标准”并不断更新是质量保证的基本前提。肺病学协会已经制定了许多为此目的的指南和建议。就医院内部质量管理而言,将质量保证工作委托给不同活动领域(医疗护理、护理、酒店服务、工作流程组织)中选定的监督人员并让他们记录质量似乎是有意义的。为了建立住院肺病护理的外部质量控制,建立“同行评审”技术来评估患者记录、查房随机样本以及医院总体检查结果是可行的。特定学科的质量指标和参与肿瘤后续护理计划也很重要。在门诊领域,特定学科的质量圈为实施质量保证措施提供了广泛的可能性。