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[对出色医疗工作的积极反馈——一种稀缺商品?]

[Positive feedback for good medical work--a short-supply commodity?].

作者信息

Hofoss D, Falkum E, Gjerberg E

机构信息

Stiftelse for helsetjenesteforskning, Sentralsykehuset i Akershus, Nordbyhagen.

出版信息

Tidsskr Nor Laegeforen. 1997 Mar 20;117(8):1094-8.

PMID:9148476
Abstract

In a nationwide survey of the working environment of Norwegian physicians every second respondent reported seldom or never being appreciated or praised for good work by their superiors. Nurses, colleagues and auxiliaries are more frequent sources of such appreciation. Very little of the variance in doctors' experience of positive feedback is explained by job variables: a doctor who does not receive supportive feedback cannot attribute this to unwise choice of specialty or type of employer, or to age, sex or position in the hierarchy. The experiences of male and female doctors are very much the same. Whether the doctors are appreciated and praised for good work seems to depend rather on certain traits of their personality.

摘要

在一项针对挪威医生工作环境的全国性调查中,每两位受访者中就有一位表示,他们很少或从未因工作出色而得到上级的赏识或赞扬。护士、同事和辅助人员则更常给予这种赞赏。工作变量对医生获得积极反馈体验的差异解释甚少:一位没有得到支持性反馈的医生不能将其归因于专业选择不明智、雇主类型不当,或年龄、性别或层级职位等因素。男医生和女医生的经历非常相似。医生是否因工作出色而得到赏识和赞扬似乎更多地取决于他们的某些个性特质。

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