Hellman S, Baker L
Saint Mary's College of California, School of Extended Education, Moraga 94575, USA.
Best Pract Benchmarking Healthc. 1996 Nov-Dec;1(6):297-300.
The success of a cultural diversity training program in an acute care health facility was due in large part to the use of the focus group method.
This method enabled us to identify sensitive issues to be addressed in educational programs for staff. Some of the criteria for successful use of the focus group method applied to our situation.
We found that much of the traditional wisdom did not necessarily apply in a diversity program.
Several additional benefits such as ethnic group empowerment and the enhancement of a more team-oriented approach made use of the focus group method a very worthwhile venture for this project.
在一家急症护理医疗机构中，文化多样性培训项目的成功很大程度上归功于焦点小组方法的运用。
该方法使我们能够确定在员工教育项目中需要解决的敏感问题。适用于我们情况的焦点小组方法成功运用的一些标准。
我们发现许多传统观念在多样性项目中不一定适用。
诸如增强族群权能以及强化更具团队导向的方法等其他一些益处，使得在这个项目中运用焦点小组方法成为一项非常值得的尝试。
