The courage to change. Reshaping health care delivery.

Adopting an open-minded attitude and the willingness to try new ideas are effective ways to cope with change and help reshape health care delivery. The willingness to let go of the relatively stable, nonthreatening situation and embrace a new, ambiguous environment will promote personal and professional possibilities. Keys to organizational success include: accept change; redefine the business of the organization; encourage high-performing, flexible individuals; and foster a sense of team learning and community. The changes in health care delivery, the complexity of patient care and the blending roles all provide new options for nurses.