Bain J, Gerrard L, Russell A, Locke R, Baird V
Tayside Centre for General Practice, Dundee.
Br J Gen Pract. 1997 Sep;47(422):573-4.
The Dundee out-of-hours cooperative (DDOC) was the first of its kind to be developed in a city in Scotland. In its first year of operation, the key features of the cooperative were that (a) two doctors could deal with the large majority of out-of-hours calls for a population of just under 100,000 patients, (b) only one third of calls required a home visit, (c) most calls were handled within a period of time acceptable to patients, (d) seven out of 10 patients rated the service equal to or better than previous services, and (e) there were extended opportunities for general practitioners (GPs) involved in the scheme to meet with other colleagues during out-of-hours work.
邓迪非工作时间合作医疗组织（DDOC）是苏格兰一座城市中首个此类组织。在其运营的第一年，该合作医疗组织的主要特点包括：（a）两名医生能够处理近10万人口绝大多数的非工作时间来电；（b）仅三分之一的来电需要上门出诊；（c）大多数来电在患者可接受的时间内得到处理；（d）十分之七的患者对该服务的评价等于或高于此前的服务；（e）参与该计划的全科医生（GPs）在非工作时间工作时有更多机会与其他同事会面。
