Blanchard-Fields F, Chen Y, Norris L
School of Psychology, Georgia Institute of Technology, Atlanta 30332-0170, USA.
Psychol Aging. 1997 Dec;12(4):684-93.
Differences in problem-solving strategies for situations varying in three domains, consumer, home management, and conflict with friends, were examined among younger, middle-aged, and older adults. In addition, this study examined the influence of perceived ability to resolve the problem, controllability, and causal attributions on strategy selection. In the 2 instrumental domains, older adults were more problem focused in their approach than adolescents and younger adults, whereas adolescents and younger adults selected more passive-dependent strategies. In the more interpersonal domain, conflict with friends, older adults tended to select avoidant-denial strategies more so than younger adults. Finally, across domains, the greater the perceived ability to resolve a problem the less the avoidant-denial strategy was selected. The importance of distinguishing between social and instrumental problem solving and of examining the cognitive appraisal of a problem situation are discussed.
研究调查了年轻人、中年人和老年人在解决消费者、家庭管理以及与朋友冲突这三个不同领域问题时的策略差异。此外,本研究还考察了对解决问题能力的感知、可控性以及因果归因对策略选择的影响。在两个工具性领域中,老年人在解决问题时比青少年和年轻人更注重问题本身,而青少年和年轻人则更多地选择被动依赖策略。在更具人际性的与朋友冲突领域,老年人比年轻人更倾向于选择回避否认策略。最后,在所有领域中,对解决问题能力的感知越强,选择回避否认策略的可能性就越小。文中讨论了区分社会问题解决和工具性问题解决以及考察对问题情境的认知评估的重要性。