Almost all work is done in groups. Although groups all have the twin characteristics of striving to accomplish a common task and serving the needs of members, the variety of groups is enormous. Seventeen types of groups found in work settings are discussed. Norms and roles are also discussed because these are the rules for membership and the job descriptions which groups create and enforce for their own use.
几乎所有工作都是以团队形式完成的。尽管所有团队都有努力完成共同任务和满足成员需求这两个共同特征，但团队的种类却是繁多的。本文讨论了在工作环境中发现的十七种团队类型。还讨论了规范和角色，因为这些是团队成员的规则以及团队为自身使用而制定和执行的工作职责说明。
