Manji I
Alpha Omegan. 1996 Winter;89(4):22-6.
Once you have mastered the basics by going through the monitoring exercise once or twice, you will find it takes little time and effort to start finding out just where your practice stands. You only solve a problem after you have found out that there is one and you might find that this simple monitoring exercise shows you areas of your practice where a little attention from you will pay big dividends. Monitoring is like a fine wine: it improves with age. As you begin to compile more and more months of data, you will be able to start comparing this month's performance with last month's, or this quarter with last quarter, this year with last year. One of the most useful things monitoring will do for you is to allow you to compare your practice's performance with that of other practices. Averages, norms, and performance survey results are to be found in a range of practice management publications. Using your monitoring information in this comparative way helps you to identify those areas in your practice management that are holding you back from achieving your true potential. This lets you focus your management time and effort on the truly important issues, which, when solved, will help you turn your practice into a less stressful, more enjoyable, and more profitable place to work.
一旦你通过一两次监测练习掌握了基础知识,你就会发现只需花费很少的时间和精力就能开始了解你的业务状况。只有在发现问题后才能解决问题,你可能会发现这个简单的监测练习会向你展示业务中的一些领域,在这些领域你稍加关注就会获得丰厚回报。监测就像美酒:日久弥香。随着你开始收集越来越多月份的数据,你将能够开始将本月的表现与上月的进行比较,或者将本季度与上季度、今年与去年进行比较。监测对你最有用的事情之一就是让你能够将你的业务表现与其他业务进行比较。在一系列业务管理出版物中可以找到平均值、标准和绩效调查结果。以这种比较的方式使用你的监测信息有助于你识别业务管理中那些阻碍你发挥真正潜力的领域。这能让你将管理时间和精力集中在真正重要的问题上,解决这些问题将有助于你把业务变成一个压力更小、更愉快、更盈利的工作场所。