Eckstein E C
Gen Dent. 1997 May-Jun;45(3):294-7.
In the highly litigious society in which we practice, situations all too frequently arise in which a dentist and a patient disagree. The disagreement may be as minor as a misunderstanding regarding fees charged for services rendered, or as substantial as that resulting from an injury secondary to dental treatment. Regardless of the exact nature of the incident, it nonetheless may result in the filing of a complaint by the aggrieved patient with the state board of dentistry against the treating clinician. This article explains the process leading to the resolution of a complaint.
在我们所处的这个诉讼频发的社会中，牙医与患者之间意见不合的情况屡见不鲜。这种分歧可能小到对所提供服务收费的误解，也可能大到因牙科治疗引发的伤害。无论事件的确切性质如何，它都可能导致愤愤不平的患者向州牙科委员会投诉治疗医生。本文解释了投诉得以解决的流程。
