Kaiser W, Burow S, Dahms M, Lund H, Nast J, Zindel K
Abteilung für Psychiatrie und Psychotherapie, Krankenhaus Spandau.
Psychiatr Prax. 1998 May;25(3):142-8.
The impact of interviewer-effects on subjective evaluative criteria was examined in a randomized control group design (n = 26 x 2) of clients of sheltered living in Berlin-Spandau. The assessment of care and subjective quality of life showed that clients were more satisfied if they had been interviewed by their responsible caregivers compared to interviewers from other providers of the same region--unknown to the clients. Conductibility of interviews was independent of interview conditions. A systematic overestimation of satisfaction should be taken into account if responsible caregivers interview their own clients. Such data should not be used comparing different settings.
在一项针对柏林施潘道受庇护居民客户的随机对照组设计（n = 26×2）中，研究了访谈者效应对主观评价标准的影响。对护理和主观生活质量的评估表明，与来自同一地区但客户不认识的其他服务提供者的访谈者相比，如果由负责的护理人员进行访谈，客户会更满意。访谈的可实施性与访谈条件无关。如果负责的护理人员访谈自己的客户，应考虑到满意度的系统性高估。此类数据不应在比较不同环境时使用。
