“波利克里尼科·A. 杰梅利医院”的管理流程再造：测试结果
Management process reengineering of the "Policlinico A. Gemelli": outcomes of testing.
作者信息
Catananti C, Celani F, Marchetti M
机构信息
Università Cattolica del S. Cuore, Direzione Sanitaria, Policlinico Universitario A. Gemelli, Roma, Italy.
出版信息
Rays. 1998 Apr-Jun;23(2):295-309.
Monitoring and outcomes of experimental solutions adopted in management process reengineering of a teaching hospital ("Policlinico A. Gemelli") of approximately 1550 beds are reported. All monitored processes are considered. For each process, information flows are analyzed, specifying indicators used for monitoring of adopted organizational solutions. Different testing outcomes have shown that pre-established objectives have been attained, while corrections required for their improvement, are indicated.
报告了一家拥有约1550张床位的教学医院（“A. 杰梅利综合医院”）在管理流程再造中采用的实验性解决方案的监测情况及结果。考虑了所有监测流程。对于每个流程，分析了信息流，明确了用于监测所采用组织解决方案的指标。不同的测试结果表明已实现预先设定的目标，同时指出了为改进这些目标所需的修正措施。
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