J Am Coll Dent. 1998 Summer;65(2):23-8.
3M Dental Products Division's Baldrige application is grounded in a ten-year process of continuous improvement in the basic business principles of customer commitment, innovation and reliability, and sensitivity to employees and the community. The application is summarized in the seven standards of the Baldrige program.
3M牙科产品部的波多里奇奖申请基于一个为期十年的持续改进过程,该过程围绕客户承诺、创新与可靠性以及对员工和社区的关怀等基本商业原则展开。该申请在波多里奇计划的七项标准中进行了总结。