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家庭医疗的患者在紧急情况下会去哪里?

Where do family practice patients go in case of emergency?

作者信息

Grad R, Kaczorowski J, Singer Y, Levitt C, Mandelcorn J

机构信息

Department of Family Medicine, SMBD Jewish General Hospital, Montreal.

出版信息

Can Fam Physician. 1998 Dec;44:2666-72.

PMID:9870120
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC2277777/
Abstract

OBJECTIVE

To determine the annual incidence of patient-defined emergencies and patients' use of emergency services at a family medicine teaching unit.

DESIGN

Cross-sectional survey.

SETTING

Hospital-based family medicine teaching unit in Montreal.

PARTICIPANTS

Registered patients attending a family medicine teaching unit during 11 consecutive weekdays.

MAIN OUTCOME MEASURES

Annual incidence of patient-defined medical emergencies and use of emergency services at the unit.

RESULTS

Eligible patients made 815 visits during the study period; 584 usable questionnaires were returned for a response rate of 71.7%. In the previous 12 months, 37% of patients reported at least one medical emergency. For their last emergency, 42% reported using at least one of the emergency services offered by the clinic. Only 19% of patients with after-hours emergencies reported using our on-call system. Although socioeconomic and clinical variables did not predict the incidence of patient-defined emergencies, multivariate analysis revealed three significant predictors for use: patients with the practice for 5 or more years were more likely to use our services, while patients 75 and older and those with emergencies after hours were less likely to use our services.

CONCLUSIONS

In an urban group family practice, annual incidence of medical emergencies among registered patients was 37%. Those whose most recent emergency occurred after hours used the clinics' emergency on-call services disappointingly little.

摘要

目的

确定在一家家庭医学教学单位中患者定义的紧急情况的年发病率以及患者对急诊服务的使用情况。

设计

横断面调查。

地点

蒙特利尔的一家以医院为基础的家庭医学教学单位。

参与者

连续11个工作日内在该家庭医学教学单位就诊的注册患者。

主要观察指标

该单位患者定义的医疗紧急情况的年发病率以及急诊服务的使用情况。

结果

在研究期间,符合条件的患者进行了815次就诊;共收回584份可用问卷,回复率为71.7%。在过去12个月中,37%的患者报告至少发生过一次医疗紧急情况。对于他们最近一次的紧急情况,42%的患者报告使用了诊所提供的至少一项急诊服务。在非工作时间发生紧急情况的患者中,只有19%的人报告使用了我们的随叫随到系统。尽管社会经济和临床变量无法预测患者定义的紧急情况的发病率,但多变量分析揭示了三个使用急诊服务的显著预测因素:在该诊所执业5年或更长时间的患者更有可能使用我们的服务,而75岁及以上的患者以及在非工作时间发生紧急情况的患者使用我们服务的可能性较小。

结论

在城市团体家庭医疗实践中,注册患者中医疗紧急情况的年发病率为37%。那些最近一次紧急情况发生在非工作时间的患者对诊所的急诊随叫随到服务的使用率低得令人失望。

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Ann Fam Med. 2007 Sep-Oct;5(5):419-24. doi: 10.1370/afm.704.
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本文引用的文献

1
Managing 'minor' disorders: pathways to a hospital accident and emergency department.处理“轻症”疾病:通往医院急诊科的途径。
Sociol Health Illn. 1983 Jul;5(2):149-67. doi: 10.1111/1467-9566.ep10491503.
2
Use of the emergency department for nonurgent care during regular business hours.在正常营业时间使用急诊科进行非紧急护理。
CMAJ. 1996 May 1;154(9):1345-51.
3
After-hours telephone calls in a family practice residency: volume, seriousness, and patient satisfaction.家庭医学住院医师培训中的非工作时间电话:数量、严重性及患者满意度
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4
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Emergency department use and misuse.急诊科的使用与误用。
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8
After-hours calls: a five-year longitudinal study in a family practice group.非工作时间来电:一项针对家庭医疗团队的五年纵向研究。
J Fam Pract. 1982 Jul;15(1):101-6.
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Accident and emergency departments--why people attend with minor injuries and ailments.
Public Health. 1986 Jan;100(1):15-20. doi: 10.1016/s0033-3506(86)80081-6.
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The nature and content of physician telephone calls in a private practice.私人诊所中医生电话沟通的性质与内容。
J Fam Pract. 1988 Aug;27(2):201-5.